One of the core objectives of an organization's top management is to facilitate continuous improvements—not only in products and services but also to the entire processes. The difficult thing knowing what requires improvement, and then whether you are able to effect positive change.

In this course, you will learn some key tools used for process improvement and how to effectively utilize these tools to improve the three most critical aspects of your business process: time, quality, and cost.

This course combines some concepts of Lean and Six Sigma into lessons that will help take the core of what your business does, measure it, and do it better.