In this online course, you will learn how to identify the actual cause of a problem, solve it, and prevent it from occurring again thereby saving your organization time, money, and resources.

This course is developed to enable learners understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems with a view to determining what can be done to solve or prevent them.

After completing this course, you would be:

1. Able to discuss the various approaches to root cause analysis.
2. Able to discuss the different techniques for root cause analysis.
3. Able to provide a model for thorough problem analysis thereby enhancing problem solving effectiveness.
4. Acquire the necessary skills to provide problem-solving support in situations where one is not an expert in the process or technology involved.
5. Discuss the range of tools for problem analysis.

Who the course is for:

1. Quality, safety, risk, and reliability managers etc.
2. Process engineers, technicians, operations managers, supervisors and personnel etc.
3. Process owners, occurrence investigators, analysts,
4. Maintenance directors, reliability professionals,
5. And anyone who wants to learn or improve their ability to solve recurring problems etc.