Without adequate and sound measurement systems, knowing what the output of a process really is hardly possible! A manufacturer might think that they are making good parts based on measurements made without knowing that the parts produced are seriously defective or out-of-tolerance because of the inappropriateness of the measuring device, in that they are either inaccurate, out-of-calibration, or unstable.

In this course, you will learn various measurement system analysis techniques. You will understand what it means for a measurement system to be capable, consistent and uniform. You will be able to assess the performance of measurement systems using key standard metrics. You will be able to state the various measurement system standards.

You'll learn what must be accomplished to meet the requirements for a measurement quality system by ISO (and many other) standards with specific emphasis on ISO 10012-1:2003. Quality assurance requirements for measuring equipment.

In addition, you will be able to evaluate a measurement system for an improvement project’s critical-to-quality characteristic. Likewise, you will learn how Gauge Repeatability & Reproducibility (GR&R) studies can be used to quantify the precision of a measurement system, and gain deep understanding of many terminologies associated with measurement systems analysis (MSA) including but not restricted to precision, accuracy, bias, linearity, and stability.

Lastly, you will be able to apply concepts learnt in real-life in terms of seeing how project teams utilize MSA and GR&R to support process improvement initiatives.

Finally, you would gain appropriate skills required for managing variabilities in measurement systems.