ISO 19011 refers to the standard containing guidance on managing an audit program, the principles of auditing, and the evaluation of individuals responsible for managing the audit programs, that sets forth guidelines for auditing management systems. The audit program consists of the arrangements made to complete all of the individual audits needed to achieve a specific purpose.

This course is aimed at enabling learners learn about ISO 19011 audit techniques and best practices. In this course, you will learn key principles and techniques required in auditing any management system in any organization irrespective of size (small, medium or large scale) and functionality (or industry) (i.e. manufacturing, banking, hospitality etc.).

This course provides a complete overview of audit evidence and findings, audit preparation, and pre-audit activities including system standards, protocols, and methodologies. It also provides information on audit scope as presented with reference to physical location, organizational units, and other important considerations.