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Introduction

Quality Management Introduction

Introduction

Focus of Quality

The Juran Trilogy

Quality Standards & Frameworks

Dimensions of Quality

The 8 Dimensions of Quality

Dr. Deming’s 14 Points on Quality

Total Quality Management (TQM)

Variability in Quality

Variability in Quality

Nonconformities

Cost of Quality (COQ)

Sampling in Quality

Introduction to Quality Sampling

Acceptance Sampling Methods

Acceptance Quality Limit (AQL)

Root Cause Analysis

Introduction

RCA Tools I

RCA Tools II

RCA Tools III

Statistical Process Control (SPC)

Introduction I

Introduction II

Introduction III

Process Capability

Process Capability Indices

Process Capability Indices II

Control Charts I

Types of Control Chart I

Types of Control Chart II

Quality Limits

Overall Equipment Effectiveness

Introduction

OEE Factors

Calculating OEE

CASE Study

Implementing OEE

Improving OEE

Six Big Losses

Equipment Calibration & Validation Process

Introduction

Outcome of a Calibration Exercise

Types of Calibration

Applicable Standards in Equipment Calibration

Basic Calibration Process

Qualification, Validation and Verification

Preview - Diploma in Quality Management