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Introduction to Quality
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Certified Manager of Quality and Process Excellence Introduction
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Introduction
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Focus of Quality
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The Juran Trilogy
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Quality Dimension & Frameworks
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The 8 Dimensions of Quality
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Quality Standards & Frameworks
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Setting up a Quality System
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Product Quality Planning
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Advanced Product Quality Planning (APQP) I
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Advanced Product Quality Planning (APQP) II
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Production Part Approval Process (PPAP)
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Process Capability & Controlling
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Process Capability I
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Process Capability II
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Process Control Plan I
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Process Control Plans II
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Cost of Poor Quality & Nonconformance Management
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Understanding the Cost of Quality (COQ) I
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Understanding the Cost of Quality (COQ) II
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Handling Nonconformities
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Hanling Nonconformities II
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Conducting Product Traceability Study
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Introduction to Product Traceability
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Benefits of Traceability in Manufacturing
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Classification of Product Traceability Studies
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Critical Considerations for Traceability
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Conducting Effective Traceability Studies
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Improving Product Traceability Program
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Process Benchmarking
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Benchmarking
Preview - Certified Manager of Quality and Process Excellence
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